Terms and Conditions

Terms and Conditions for the 3-Year Major Dental Guarantee Program (New South Wales)


This guarantee applies to major dental work performed at our practice, including crowns, bridges, dental implants, and veneers. Patients must be at least 18 years of age to participate in this program.

3-Year Guarantee:

We guarantee the durability and functionality of major dental work for a period of 3 years from the date of service, subject to the terms and conditions outlined herein.

Dental Maintenance Program:

To maintain the validity of this guarantee, patients must commit to and adhere to the regular dental maintenance program as prescribed by their dentist. This typically includes a check-up and clean every six months, or more frequently if recommended by the dentist.

Patient Factors:

The guarantee does not cover failures or complications resulting from patient factors such as poor oral hygiene, trauma, or non-compliance with post-treatment care instructions. Patients are responsible for maintaining proper oral care and following all instructions provided by their dentist.

Reporting Issues:

Patients must return to our practice immediately upon identifying any potential issues with their dental work. Any delay in reporting may void the guarantee.


The guarantee does not cover dental work that needs replacement or repair due to normal wear and tear, bite changes, gum disease, or any pre-existing conditions not disclosed at the time of treatment.

Treatment by Other Dentists:

If the patient seeks treatment from another dental practice during the guarantee period, without prior approval from our practice, the guarantee becomes void.

Right to Modify or Discontinue:

Our practice reserves the right to modify or discontinue this guarantee program at any time, with or without notice. However, changes will not affect dental work completed prior to the implementation of such changes.

Governing Law:

This guarantee is governed by the laws of New South Wales, Australia, and any disputes will be resolved through the applicable local dispute resolution process.